Agent’s Workspace in Voximplant Kit will be redesigned. The call panel will be moved to the top of the page. Call processing options will be located below the call panel. The contact list for call transfer will be placed on the right side of the page.
2023-10-09
2908
You can now use Internal chats in the Voximplant Kit interface to streamline communication with your colleagues. The functionality is designed for private chatting between employees and group communication.
2023-08-022143
Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.
2023-07-192768
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-3041887
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-2025952
In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
2023-03-0926940
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
2022-11-21106013
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-30106784
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-10103889
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-03100839
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-12105563
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-2524379
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1768395
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-1010126
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2268670
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173811
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-293152
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0918802
Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.
2025-10-273401
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3180469
