What is Speech Analytics?
With speech analytics, companies can gain insights into contact center performance and how customers feel about their business.
2020-09-16
149703Blog
2020-09-16149703
Introducing Voximplant Kit Contact Center
Move faster, serve customers everywhere, without requiring a single line of code
2020-09-14134487
CRM: Cloud-Based Or On-Premise? Main Differences
When a business grows and faces the need to automate sales processes and improve customer interaction, choosing the right CRM system becomes an important task. Today, we are going to talk about cloud-based and on-premise CRMs. Which type is right for your business? Let’s find out.
2020-09-08177893
Voice Bots for Online Stores
What the bots learned in five years
2019-11-12162553
New voice synthesis options for your telephony app powered by Microsoft Azure
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
2020-09-01132304
Why You Should Jump On Flutter for Your Real Time Communications App Today
Flutter is a new mobile application development environment that arrived on the scene in early 2019 and has attracted a lot of attention.
2020-09-01133839
Stop Worrying About Fixed vs Non-Fixed VoIP Phone Numbers
It’s time to set the record straight about fixed vs non-fixed VoIP phone numbers
2020-09-01133479
What is Short Code
Nowadays, one of the useful tools of text message marketing is short codes. Businesses switch from long to short codes to make phone numbers more memorable and reliably distribute a higher volume of SMS messages.
2020-08-24159712
TCP vs UDP: A Guide to Choosing the Best SIP Transport Protocol
The SIP protocol supports transport over TCP and UDP with each having its advantages and disadvantages. In addition, security considerations may drive you to consider the TLS protocol
2020-08-24152966
Introducing Voximplant’s A2P SMS API
Voximplant has a dedicated A2P (Application to Person) SMS API for high-volume messaging needs.
2020-08-20160010
How to provide better customer support?
Customers are now much better informed than ever before and there are so many products, services and solutions that users can choose from. If you do not offer them what they want and are looking for, you can easily lose customers.
2020-06-29130140
What Is SMS Gateway
With SMS gateways, it’s possible to send bulk SMS messages without a mobile phone. In this article, we explain how SMS gateways work.
2020-08-18154384
12 In-App Content Tricks to Rule Food Tech in 2024
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2267433
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2279661
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1766957
Introducing integration with ElevenLabs Conversational AI
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0913716
Introducing Voximplant integration with Ultravox.ai
The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2821664
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1464863
Voximplant Kit updates. April 2025
Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.
2025-05-1527232
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-131328