Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people. Voice bots can run automated call campaigns for various purposes, put data into your CRM and route calls to the appropriate agents.
2020-12-07
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What the bots learned in five years
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A virtual agent is an AI-based software program that communicates through voice or text. A virtual agent is also known as an intelligent virtual agent (IVA), virtual rep, or virtual chat agent.
2020-07-07128531
Speech by Alexey Aylarov, CEO of Voximplant at Intercom Conference
2019-10-0282046
Today, these technologies are widely used by large businesses - banks, airlines, online stores - to communicate with customers. In this article, we’ll look at what has changed since the first assistant appeared eight years ago.
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Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
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How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
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Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.
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Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
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New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
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Discover the future of tech at LEAP 2025 in Riyadh! Join Voximplant as we dive into the latest AI innovations, startup ecosystems, and groundbreaking technologies shaping tomorrow. Don’t miss this chance to network, learn, and transform your business.
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Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.
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The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.
2025-05-2817037
