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Tag: voximplant kit

Phone Surveys: Robots vs. Live Operators

Phone Surveys: Robots vs. Live Operators

Companies conduct phone surveys both to identify market trends and improve the customer experience. In this case, voice bots are an appropriate option since their implementation takes less time and frees up operators for more complex tasks

Secrets for secure credential storage

Secrets for secure credential storage

Voximplant has added Secrets, a dedicated credential store for API keys, tokens, and other sensitive values that VoxEngine scenarios need at runtime

Voximplant Kit updates. January 2025

Voximplant Kit updates. January 2025

New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:

Deepgram Voice Agent now available in Voximplant

Deepgram Voice Agent now available in Voximplant

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.