Buyers and sellers communicate through a call center that handles both inbound and outbound inquiries. Contact centers have to serve customers and allow operators to work efficiently. Now it’s time to look at the statistics and figure out how to create the best version of a contact center for your company.
2020-05-28
64653
Proxy phone numbers are used to mask real phone numbers to enhance security for both customers and service providers.
2020-05-26155956
Increase your business value with conversational AI
2020-05-19129915
Thanks to the WebRTC standard, your customers and colleagues can join a call without needing to install or download apps. See how innovative technology impacts the telecommunications world
2020-05-22123139
Each online shop is willing to increase its conversions. How to achieve this? A shop may have well-organized business processes, from engaging advertising content to the large coverage of well-tuned targeting ads.
2020-05-18115635
Today we’re going to discuss how the dialogue classification is structured and why it’s useful for business.
2020-05-08118186
Introduction to SIP security vulnerabilities and how developers can apply SIP TLS and SRTP protocols to protect their communications applications
2020-05-07130651
Voice assistants are becoming increasingly popular since they make it possible to automate a company’s business processes
2020-04-2972472
The Voximplant HTTP API makes it possible to initiate single or batch outbound calls.
2020-04-07120439
Voximplant enables your organization to make and receive calls directly in your CRM
2020-04-07121765
Voice Recognition API captures human speech in real-time, transcribes it, and returns it via text. By converting speech to text, you can process live or prerecorded audio, and receive transcriptions and summaries/interpretations with high speed and precision.
2020-04-07127082
Dedicating the time and effort to make sales phone calls is not easy. It takes meticulous hours for the sales team to improve motivational techniques, adopt smart product positioning, and invest in new technology. Why not simplify this process with an automated call dialer?
2020-04-07124543
Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.
2024-11-2114565
Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.
2024-11-1912983
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-1012252
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-2113219
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2212933
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1410014
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-1712655
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2220695
