Call Routing Systems
Make, receive and route calls according to your business requirements
2019-12-17
164488News
2019-12-17164488
Omni-Channel Platform
Omni channel (“all”, “every”) is a strategy to remove the boundaries between different sales and marketing platforms – traditional street-side, social selling, telecoms, websites, and social media.
2019-12-12184463
Expert Opinions on Storing Data in the Cloud
According to IDG researchers, 77% of companies today use cloud technology. On the other hand, with increasing popularity, they are becoming more susceptible to cyberthreats. According to Kaspersky Lab, every tenth (10%) leak of data from the cloud was a result of the provider’s actions, while a third of all cyber incidents in the cloud (33%) occurred from employee oversight.
2019-11-12155458
Recommendations for calls to China
China implemented several restrictions for incoming international calls as a part of regulations on communications and strict spam monitoring.
2019-09-23153358
Voice Over IP (VoIP)
Even the smallest businesses make plenty of calls on a daily basis. However, this can interfere with work processes and make collaborations less productive. Adopting a technology capable of solving inconveniences associated with traditional phone systems can potentially be a huge benefit. Voice over Internet Protocol (VoIP) allows businesses to make calls over a computer or other data-driven devices. Also, it offers call forwarding, caller ID, voicemail, SMS, and video calls.
2019-10-22167141
What to Expect for UCaaS: AI, Seamless Integration, and Market on Absorption
Interview with Alexey Aylarov: Are we approaching the era of takeovers?
2019-10-07156292
How to Cut HR Workload in Half With the Bot Recruiter
Case studies from the largest fast food chains
2019-10-04155852
Technologies being introduced today that will become mainstream by 2020
Speech by Alexey Aylarov, CEO of Voximplant at Intercom Conference
2019-10-0282281
Voice Assistants: Has Siri become smarter in 8 years?
Today, these technologies are widely used by large businesses - banks, airlines, online stores - to communicate with customers. In this article, we’ll look at what has changed since the first assistant appeared eight years ago.
2019-10-02169319
Mobile SDKs: legacy API removal
As of October 1, 2019, we will release new versions of mobile SDKs to remove legacy APIs.
2019-09-02165701
Updates to Smartcalls service: Dialogflow and SIP integrations, new pricing plans
Now Smartcalls users can choose from a set of affordable plans, integrate with an existing SIP, and enroll into the beta program of Dialogflow and Smartcalls engagement – a next-level solution, that will easily enrich call scenarios with an IVR of any complexity.
2019-08-07110497
Management API Client Libraries
There are client libraries for a number of popular languages to help you with app development whether the language you use.
2019-06-10109632
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-1464804
Introducing integration with ElevenLabs Conversational AI
Connect any Voximplant call to ElevenLabs Conversational AI agents
2025-06-0913412
How Personalized Customer Communication Drives Business Growth
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-2266831
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2279453
Build conversational AI agents with ElevenLabs neural voice
Unlock the Full Power of Neural Text to Speech Sounds human-like. Power your applications with lifelike speech. Our low latency models are designed to enhance user interactions, making every conversation more engaging and realistic.
2024-12-122502
12 In-App Content Tricks to Rule Food Tech in 2024
Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.
2024-12-2267398
Introducing Gemini 2.0 Flash Live API Client and ElevenLabs Streaming TTS integration
New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers
2025-03-3175617
OpenAI Client update: gpt-realtime GA alignment
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-10797