
VoIP CRM Integration
Voximplant enables your organization to make and receive calls directly in your CRM

Voximplant enables your organization to make and receive calls directly in your CRM

Voice Recognition API captures human speech in real-time, transcribes it, and returns it via text. By converting speech to text, you can process live or prerecorded audio, and receive transcriptions and summaries/interpretations with high speed and precision.

Dedicating the time and effort to make sales phone calls is not easy. It takes meticulous hours for the sales team to improve motivational techniques, adopt smart product positioning, and invest in new technology. Why not simplify this process with an automated call dialer?

AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.

Nowadays, the spread of COVID-19 is an urgent problem affecting businesses worldwide. With work conditions changing daily, companies are trying to establish continuous communication with customers, employees, and partners in order to be able to exchange information quickly and keep everyone safe and healthy. For this reason, the hotline has become an indispensable tool for any business. Hotlines can be used

The relevance of remote business has grown rapidly due to changing conditions in world markets. Several companies are facing challenges because they are not set up for their employees to transition to remote work but situations like these call for immediate measures.

A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.

Softphones let you make calls over the Internet. How do they work? Does a software-based phone bring business benefits? Read on to learn everything you need.

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Call center automation utilizes your resources more efficiently while also providing better customer service

Session Initiation Protocol (SIP) is a signaling protocol that is used to manage multimedia communications, such as voice and video calls
Make, receive and route calls according to your business requirements

Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.

Voximplant has added a WebSocket privacy option that redacts message payloads from logs across all WebSocket-based services – Voice AI connectors and external speech system – and speech control modules

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.

Use Realtime API in VoxEngine to build speech-to-speech voice AI with data residency control. Set baseUrl to any OpenAI Realtime-compatible endpoint, including Azure EU deployments, and control where call audio is processed

Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.

How Jev and other decision models help LLM voice bots with topic routing, turn detection, barge-in, form filling, action checks and model choice.

Voximplant AI Agent Skills let your coding agent build and ship voice applications without switching tools

Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.