All VoxImplant developers can now create/edit/delete Queues and Skills remotely using HTTP API (this functionality was available only in Control Panel before). Building customized contact center became easier than ever before. Check our tutorial "Using ACD module for call queuing" to learn how to use ACD module together with Queues and Skills.

Extend Cartesia Line Agents to SIP, WhatsApp, and Global Phone Networks
Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.



